"Driven By Passion" - Open 24 Hours
Write a Review

Terms & Conditions

Cowry

Payment & Pricing:

  • All deposits are Non-refundable.  (Hourly Service) Minimum rental 3 hours for Sedans, SUVs, Limos, Sprinter Vans, Mini Buses & Coaches – Rates fluctuate according to demand, season and need.  Each hour beyond the 3-hour minimum will be charged at an hourly rate for all vehicles at the agreed upon rates. You are not charged for travel time to pickup point.
  • Payment for non-scheduled overtime must be received at the start of overtime.  We do not bill in increments of hours or minutes.  You are given 10 minutes grace period. After 10 minutes, you will be charged for another hour.  For example, 4 hours and 11 minutes would be billed for 5 hours.
  • Balances to be paid to the driver on the run date before the   beginning of  the run unless passenger has direct bill approval
  • Pricing differs for Sedan, SUV and Stretch vehicles. A $20 surcharge will be added to your bill if service is required on a public holiday.
    A $20 surcharge will apply for service after 12:01AM and before 5:59AM.
  • The undersigned acknowledges and agrees that all rates quoted for services provided by Cowry Limousine Worldwide Transportation are estimates only.
  • Rates & fees are subject to change without notice.

Please read our cancellation policy.

  • We require a minimum of Four (4) hour notice prior to the scheduled pick-up time for Sedans & SUV’s in the continental USA.
  • We require minimum of Twenty Four (24) hour notice prior to the scheduled pick-up time for International reservations. All late cancellations will be billed the base rate (Billed at 75% of full service charge amount).

Deposits & Cancellation Policies: Hourly Rentals & Bus Transfers (applies to all vehicles)

  • Deposits are required: 25% of the total amount quoted is required to secure services.
  • Cancellations within Thirty(30) business days policy: Deposit is Non-Refundable.
  • Cancellations within Fifteen (15) business days policy: Client is billed for the full contract amount.
  • Charges are applied to the credit card on file or invoiced to direct bill accounts. Deposits are applied towards the total balance due.
  • Stretch Vehicles, Buses & Vans requires a Four (4)-Weeks’ notice of cancellation. **{Any Changes/Cancellations Must Receive A Response Back From Us For Approval }.
  • No smoking is allowed in any of our vehicles.

Cleaning Fees:

  • There is a $250 cleaning fee if the driver detects that someone has been smoking in the car & for each carpet or seat burn.
  • There is a $500 cleaning fee if the car must be cleaned due to someone getting sick in the car. The client assumes full financial liability for any damage to the vehicle / limousine caused during the duration of the rental by them or any members of their party.
  • All pets must be in a kennel or cage while being transported.

Airports Transfers:

  • Wait Policy: Local picks-ups and airport arrivals (applies to all vehicles)
  • 15 minute complimentary wait on residential, office and hotel pick-ups.
  • 30 minute complimentary wait on all domestic arrivals from gate arrival time.
  • 60 minute complimentary wait on all international arrivals from gate arrival time.
  • $15.00 in 15 minute increments applicable once wait time is exceeded.

No show / Cancelled Onsite Policy:

  • Service charges are billed the full amount quoted. If you are unable to locate your Chauffeur, please call our dispatch office at the number above (Failure to call will result in a full charge).

Extra Stop Policy:

  • $20.00 per additional stop within a reasonable distance of the original route. A different amount may be applied on a case by case basis.
  • No illegal drugs will be consumed or possessed in any of our vehicles. Possession or use of illegal drugs is prohibited in the car. If the driver observes drugs, he will pull the car off the road, and you and your guests, along with your drugs must exit the car at once. In this eventuality, you will receive no refund.
  • Damage to exterior and interior caused by client are the client’s responsibility. It is illegal to stand through the sunroof.
    Misconduct by client or client’s guests may result in service termination without refund.
  • The capacity of the vehicles are determined at the time of booking that is not exceeded. Vehicles cannot be loaded beyond seating capacity.
  • CWCS is not responsible for items left in our vehicles. However, if notified immediately, CWCS will make a reasonable attempt to return the item.
  • By providing credit card information, the client authorizes CWCS to charge any applicable fees for contracted services.
    Confirmation charges are estimates based on times provided by client and CWCS minimums. These may change based on actual times and travel distances.
  • In the event of unforeseen traffic or weather conditions, CWCS will make every effort to accommodate client’s schedule. In some cases, CWCS may request an early pick up time to ensure on-time service.
  • Not responsible for delays or the termination in winter caused by unsafe road conditions (i.e. not salted, accidents, including weather, accidents, storms and any other circumstance, including, traffic congestion, road closures, accidents, flight delays, etc., we will use reasonable efforts to notify the customer of these conditions and resulting delays or changes etc.)
  • In the case of vehicle malfunction or accident, CWCS will make every reasonable effort to provide a comparable replacement vehicle in a timely manner.  CWCS will only be responsible for making up lost time at a mutually agreed date.
  • By utilizing our services will deem that you the customer (client) accept and agree with the aforementioned terms & conditions.
  • I am satisfied with the terms and conditions above and fully understand and agree. If, for any reasons, I am not fully satisfied with the services I receive, I have Twelve (12) hours after the completion of the job to notify CWCS and file a complaint in writing. If CWCS does not receive my written complaint in the above stated time frame, I agree that there is no valid complaint and I am fully satisfied with the services I received and will not file any complaint against CWCS with any official bureaus or online consumer website. The purchaser will be contacted within 72 hours of the complaint to address concerns in an effort to settle the matter.
  • All reservations are issued confirmation numbers and are sent electronically to the email provided by the contract holder.

CWCS is Cowry Worldwide Chauffeured Services.

CCLS is Cowry Classic Limousine Services.

CWCS is CCLS

It’s Time To Go Cowry

AVAILABLE 24/7

678-873-4442

There’s nothing like a smart, mobile friendly website ready to serve you 24/7 anywhere, anytime
Corporate & Business Class | Leisure | Nationwide | Worldwide Transportation Services
Email: info@cowrylimo.com Phone: 678-873-4442
top-up-image